SMS Terms & Conditions

Certified Bilingual Interpreters

By opting in to receive SMS communications from Certified Bilingual Interpreters (“we,” “us,” “our”), you agree to the following terms and conditions.

1. SMS Consent Communication

Phone numbers collected as part of the SMS consent process are used exclusively for communication between Certified Bilingual Interpreters and the individual. These numbers will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you provide consent to receive text messages from us, you may receive messages related to:

  • Interpreter appointment reminders
  • Follow-up communications
  • Billing or account status inquiries
  • Urgent scheduling updates

Example:
“Hello, this is a reminder of your upcoming interpreting session scheduled for [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary based on your interaction with our services. You may receive up to 4 messages per week related to appointments, account status, or service updates.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your mobile carrier and plan. These charges may vary based on whether messages are received domestically or internationally.

5. Opt-In Method

You may opt in to receive SMS messages from us in the following ways:

  • Verbally, during an interpreter onboarding or client call
  • By checking the SMS consent box on a web form or online application
  • By submitting your phone number through an authorized form or digital intake

6. Opt-Out Method

You can opt out of SMS communications at any time by replying “STOP” to any of our messages. You may also contact us directly to be removed from the SMS list.

7. Help

For assistance with SMS messages, reply “HELP” or contact us directly at:

8. Standard Messaging Disclosures

  • Message and data rates may apply.
  • Message frequency may vary.
  • Text STOP to opt out at any time.
  • Text HELP for assistance.
  • Review our [Privacy Policy] and [Terms and Conditions] on our website for more information.